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Delete your account

Delete it on the website or in the iPhone app. It takes effect at once and can't be undone.

Updated

Before you delete

If you subscribed through the App Store, cancel there first. Deleting your account doesn't stop Apple's billing.

A plan you started on the website ends when you delete.

On the website

  1. Sign in at elsewhere.is and open your account page.
  2. Under Account, choose Delete account.
  3. Choose Delete account again to confirm.

If you signed in more than a day ago, sign out and back in first. The page tells you when.

In the iPhone app

Open Settings, tap Delete account, and confirm. If you signed in more than a day ago, we email you a code to confirm with.

The Mac app doesn't delete accounts. On a Mac, use the website.

What happens

  • Every device signs out, and your computers stop answering.
  • Your account, devices, sign-in history, session records, and the log of emails we sent you are deleted.
  • We keep billing records for as long as tax law requires.
Open your account

Contact

Still need help?

Write to hello@elsewhere.is. Tell us what you see, and we'll help.